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February 2003 Vol. 1 No.1 |
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Connections Regulatory Update Research Review Interact Survey Questions Member Exchange Forum Feedback Conference Pictures |
Building Value from the "Core" Excerpts from seven presentations at EAPA's 2002 Annual Conference in Boston depict a profession seeking to clearly define itself in a changing workplace that offers more challenges - and more opportunity - than ever before. |
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Bonjour! Konichi wa! Buenos dias! Dzau an! Guten Tag!
Hello, and welcome to the inaugural edition of Exchange On-Line. Now, employee assistance
professionals around the world can get news and information about our field with the
click of a button, rather than waiting for it to cross borders and pass through customs. full column |
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Claiming the Behavioral Risk High Ground “If your EAP is gravitating more and more toward the simple concepts of assess, refer, and consult with supervisors, you’re moving toward a dimension of risk associated with program loss, services being contracted out, and an ineffective service delivery model.” full article |
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Ethics in EAP Practice “In almost any scenario, if there’s a law or policy involved that’s written down, people are likely to follow it. That’s why it’s so important to have written policies and explain them to individual clients before they say anything.” full article |
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Managing Psychiatric Disability “When you look at mental illness issues, you have many players that may be involved in a person’s medical leave and return to work, and somebody needs to manage it. EAP counselors are being asked more and more to manage these situations.” full article |
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Marketing EAPs: Strategy, Planning, and Sales “There’s an inherent assumption among EAPs that we have to be bigger and better and offer more services, and I’m not sure that’s absolutely necessary.” full article |
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Plenary Session: The EAP Core Technology [AUDIO] “Now, here’s the question: Assuming you’re not completely governed by your customer demand, how does an employee assistance professional make a choice about the problems that ought to demand attention?” Windows Media Player Required! Play Audio or Download Player Here 
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Responding to the Needs of an Aging Workforce “A lot of people feel that families today don’t take care of their elders like they used to, while the truth is that families today provide far more care for their aging family members than they ever did.” full article |
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The Importance of a Manager's Assistance Program During Organizational Change “Managers often are felt to be the lucky ones or are seen as the executioners in this process. They're the people everyone hates. And we often ignore or neglect the stresses and pressures they go through.” full article |
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© 2003 Exhange On-Line is a publication of the Employee Assistance Professionals Association, Inc. (EAPA). Reproduction in whole or in part without written permission is expressly prohibited. Publication of bylined articles does not constitute endorsement of personal views of authors. Appearance of paid advertisements does not constitute endorsement by EAPA. |
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| Message From EAPA President |
