How do we demonstrate the value of an EAP in terms business leaders understand and care about? Can we demonstrate additional value by helping serve the goals of risk management or occupational health programs? Do we enhance or diminish our value by integrating with work-life and wellness programs?

Wherever you live and work around the world, I’m sure you are faced with the need to measure and demonstrate the value of your services to those paying for them. I hope you will read the articles here, then use the interactive potential of the Exchange On-Line to interact with us and contribute to the learning dialogue. Questions to consider include the following:

• How do you tackle the challenge of demonstrating value?
• What kinds of value measures have you found most useful?
• How can we capture and demonstrate more fully the value we bring to the workplace?

Let us know what you think. Use the Members’ Exchange Forum to share your experiences and to give us your ideas. Let’s work together--let’s put ourselves on the line--to make the Exchange On-Line a valuable information resource for all of us.

As always, please contact me or any other member of the EAPA Communications Advisory Subcommittee with your comments and suggestions. We’re only a click away.

EAPA Communications Advisory Subcommittee
John Maynard, Chairman
Mark Attridge
Tamara Cagney
Maria Hartley
Jim Oher
Bruce Prevatt