April 2004 Vol. 2     No.1     Connections Regulatory   Update Research   Review Interact   Member Exchange     Forum Feedback	Proving the Value of EAPs   “How do we demonstrate the value of an EAP in terms business leaders understand and care about? Can we demonstrate additional value by helping serve the goals of risk management or occupational health programs? Do we enhance or diminish our value by integrating with work-life and wellness programs?” full column   A Business Value Model for EAPs “We offer here a brief overview of a conceptual model for making the business case for EAP services. This ‘business value model’ identifies three major outcome areas in which an EAP can have a positive affect on the bottom line: human capital management, health claims costs, and organizational impacts.” full article   A Valuable Addition to an Occupational Health Professional’s Toolbox “A strong partnership between an occupational health nurse and an EAP can positively influence employee productivity and safety on the job, an employer’s bottom line, and a family’s quality of life. Individually, an OHN or an EA professional is just a single resource, but together we can provide a variety of ideas and suggestions to help those in need.” full article   Assessing the Value of an EAP in an Integrated Program “No rigorous empirical studies have been completed to date that illuminate the return on investment (ROI) of an integrated model or whether employees prefer integrated services. The lack of such evidence is not, however, deterring work organizations from integrating their EA, work-life, and wellness services.” full article   Proving Value Through Assisting Risk Management “As a risk manager, I want to prevent small problems from becoming big problems. That’s where an EAP can best prove its value to a risk manager--by identifying and helping resolve issues and problems as they arise, not after they’ve been allowed to fester for weeks or months.” full article   Using Outcomes to Demonstrate EAP Value “Results of pre- and post-EAP counseling outcome questions showed client improvement across all six outcome measures: (1) Productivity as affected by the client’s emotional problems; (2) Productivity as affected by the client’s physical health; (3) The impact of physical or emotional issues on work and       social relationships; (4) Health status; (5) Job attendance; and (6) Global assessment of functioning (GAF).” full article     Back Issues   Top of Page   Contact EAPA   © 2004 Exhange On-Line is a publication of the Employee Assistance Professionals Association, Inc. (EAPA). Reproduction in whole or in part without written permission is expressly prohibited. Publication of bylined articles does not constitute endorsement of personal views of authors. Appearance of paid advertisements does not constitute endorsement by EAPA.